ouraboura

Sizing, Shipping, Returns

If there is something you’d like to be resized, please use the customs form or in the notes of your order *for necklaces, bracelets and rings only, if it is possible it will be possible if not I will let you know, maybe something custom is in order.

Sterling silver is 92.5% silver, the rest is copper.

To prevent tarnish remove your jewelry before entering the water and store it in a place with as little oxygen as possible.

Your order will be shipped in from Calgary, Alberta, Canada.

To reduce waste, all interior packaging is second-hand and not that serious.

For pieces that are made to order, please allow 2-3 weeks of making time for shipment.

As the jewellery is handmade-to-order, our online sales are final.

There are pieces available in person at Purr (Inglewood Location, Calgary, Alberta)

I regrettably cannot accept returns on earrings due to hygiene reasons.

Broken items can be fixed free of charge, up to 1 year after purchase, this excludes general wear and tear.

I am not responsible for any lost, damaged, or stolen packages.

In the unlikely event that the jewellery arrives damaged, please email me within 14 days of delivery and a partial refund and repair will be made after it is shipped back to me.

I will repair and polish any jewellery you buy from me ever for life forever free of charge forever.

If you have questions, please contact me at snpd@shaw.ca or DM me on Instagram - I am happy to assist.