Shipping:
If you are outside of Canada (not the U.S.A) please message me @ouraboura on instagram or email me at snpd@shaw.ca so we can figure out shipping.
Canadian shipments, no problem ♡.
All shipping is tracked.
Your order will be shipped in from Edmonton, Alberta, Canada.
To reduce waste, all interior packaging is second-hand and not that serious.
For pieces that are made to order, please allow 1-3 weeks of making time for shipment.
I am not responsible for any lost, damaged, or stolen packages.
In the unlikely event that the jewellery arrives damaged, please email me within 14 days of delivery and a partial refund and repair will be made after it is shipped back to me.
FAQ:
As the jewellery is handmade-to-order, our online sales are final.
Broken items can be fixed free of charge, up to 1 year after purchase, this excludes general wear and tear.
The sterling silver and gold jewellery is made from mostly recycled materials.
Sterling silver is 92.5% silver, the rest is metals like copper, zinc or nickle. 14k gold is 58.5% gold, the rest is metals like copper, silver, or zinc.
If there is something you’d like to be resized, please use the customs form or in the notes of your order *for necklaces, bracelets and rings only, if it is possible it will be possible if not I will let you know, maybe something custom is in order.
To prevent tarnish remove your jewelry before entering the water and store it in a place with as little oxygen as possible. This is especially true for the jewelled pearl earrings.
There are pieces available in person at Purr (Inglewood Location, Calgary, Alberta) and Vio;lets Shoppe (Edmonton, Alberta)
I regrettably cannot accept returns on earrings due to hygiene reasons.
I will repair and polish any jewellery you buy from me ever for life forever free of charge forever.
If you have questions, please contact me at snpd@shaw.ca or DM me on Instagram - I am happy to assist.